Payment methods

Last Updated: 16-08-2025

At Noruvic, we offer a variety of secure payment options to ensure a smooth and safe checkout experience. Below you’ll find a detailed overview of accepted payment methods, currency handling, security measures, and support options in case of payment issues.

Available Payment Options
We currently accept the following payment methods:

  • Credit Cards: Visa, Mastercard, American Express, Discover, JCB, UnionPay, Diners Club
  • Debit Cards: Maestro
  • Express Checkout: Apple Pay, Google Pay, PayPal

Transaction Security
All transactions are protected using secure SSL encryption technology. This ensures your personal and payment data remains private and safe from unauthorized access. Our checkout system complies with international security standards to protect all user information during the transaction process.

Currency
All prices are listed and charged in CAD (Canadian Dollar). This provides full transparency and eliminates surprises during checkout for customers within Canada.

Troubleshooting Payment Issues
If you encounter an issue while processing your payment (such as a declined card), we recommend the following steps:

  • Double-check your card or account details for accuracy

  • Contact your bank or card provider for further information

  • Try an alternative payment method

  • Reach out to our support team for direct assistance

Need Help?
For any questions or concerns regarding payments, feel free to contact us at support@noruvic.com.

Company information:

Company Name: Noruvic
Legal Entity: Draxen Capital Limited
Company number: 77905687

Return Address (for returns, not for visits):
Returns are handled via our Canadian fulfillment facility: 
1475 Courtneypark Dr. East, L5T 2R1, Mississauga, Canada
(This is the address to which returned products should be sent.)

Business Address (not for visits):
Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
(This is our company’s official registered address for legal and corporate correspondence.)

Please note: Noruvic is an online-only store with no physical visitor location. Returns can only be sent to the return address listed above.

Contact information:

Preferred contact method: You can reach us best via email or through our contact form. We aim to respond within 24 hours.

Email: support@noruvic.com
Phone: +1 (236) 599-5749

Customer Service Hours (Eastern Time, Toronto):
Monday to Friday: 9:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 1:00 PM